Terms and Conditions

  • Subject to availability a payment request will be sent to you once we have received your reservation request.
  • In order to guarantee your reservation we require a deposit which will be 30% of the total cost of your stay.
  • The deposit must be paid within 7 days of you receiving the payment request. We will hold the availability only for this 7 day period.
  • Once the deposit is received we will email you a voucher which will constitute confirmation of payment.
Check In
  • 14:00 until 23:00 – If you arrive early and your apartment is vacant and ready you may occupy it, if not we will gladly store your luggage until such time that it is ready.
Check Out
  • Until 11:00
  • We can on request provide baby cots
  • Children older than 12 years old will be classified as adults
  • Your apartment will be thoroughly cleaned prior to your occupation, including new bed and bath linen
  • We will provide clean bed and bath linen for you every 3 days
  • We clean the apartments every day of occupancy
  • The balance of the payment must be paid on your arrival
  • We accept Paypal , Bank Transfer , Credit/Debit Card
  • Cancellations are only accepted via email to: alrose-studios@outlook.com
  • Requests for cancellation can be made up to 21 days prior to your arrival. We will refund your entire deposit with the exception of any fees associated with monetary and/or bank transfers.
  • Requests for cancellation made between 20 and 14 days prior to your arrival will receive a 50% refund of your deposit with the exception of any fees associated with monetary and/or bank transfers
  • Requests for cancellation within 13 days of your arrival will not receive a refund of the deposit
  • No shows will not receive a refund of the deposit.
  • If you choose to end your stay earlier than planned, you will be charged at 50% of the cost per night for the entire unused portion of your stay, with a minimum charge of 50% of one night.
  • We operate a strict no smoking policy inside the villas
  • No Loud Music
  • Minimum stay is 3 days
  • Barbaque area closes at 11:00 pm
  • Pets are accepted by prior request at no extra charge
  • A strict non-smoking policy is enforced and smoking is strictly prohibited in the hotel rooms, studios, and apartments. Smoking is allowed on the balconies and throughout the exterior premises of the hotel.